阿罗哈,

2020年是与众不同的一年. The COVID-19 p和emic caught our state, our nation, 和 the world by surprise, pushing us to innovate quickly 和 creatively to meet the needs of our members, community, 和 state. 我们能够工作 with our 政府 和 provider partners to propose 和 implement innovative solutions during a critical time.

To take care of Hawaii 大流行期间, HMSA rose to the challenge. 我们提供远程医疗和数字医疗 给没有会员费用分担的病人. We approved early refills on prescriptions 和 paid for COVID-19 testing, treatment, 以及没有共同付费的服务. We also collaborated with hospitals 和 urgent care centers to set up the infrastructure 需要处理这场危机. In 2020, HMSA’s COVID-related support totaled more than $175 million, 和 none of those 成本被转嫁给了会员或雇主.

Also in 2020, our membership grew to more than 741,000, the largest in the history of our company. 事情发生了 during a time when Hawaii was leading the nation with our high unemployment rate. 这是对HMSA的信任 让我们更加坚定地履行我们的保护使命, 保存, 改善我们会员的生活 和 the health of Hawaii during the good times, the tough times, for lifetimes.

Mahalo,

Mark Mugiishi, M.D., F.A.C.S.
总裁兼首席执行官

罗伯特年代. 哈里森
董事会主席